FAQS
What's included?
Each individual tent setup includes:
wood frame tent, top quality memory foam mattress with mattress protector, fitted sheet, blanket, decorative pillows, hypoallergenic sleep pillow, individual name signs, wooden tray with other theme specific decor and a sleep mask party favors for the guest to keep.
All packages include:
A birthday sign, yard sign to direct your guests to the party, and also includes delivery, set-up, next day pick-up, laundering/disinfecting of all items.
When should I book?
Now! Our schedule fills up fast so contact us ASAP to reserve your date and theme; we can work out the other details as it gets closer.
How do I book my party?
Click on the "Book a Party" Tab above and fill out the form. We will contact you by phone or email and discuss details and answer any questions you have.
Do you have other themes?
We love the chance to create something unique and are happy to do custom themes for our customers! An additional fee may apply.
Can I keep it an extra night?
Yes! Adding a second night is only $150! Let us know when you book so we can reserve both nights for you. Parties larger than 5 sleepers will pay an additional $15 per additional tent.
Do you offer a military discount?
YES! We are a military family and offer 10% off for other military families, even on holidays! (Be sure to mention if you are military when you book!)
I have a teenager, do you have a larger tent that can accommodate teens?
We do have larger mattresses (standard twin) and teepee tents that are roomier for adults or teens. It’s $20 to upgrade a set-up to teen sized. When booking just let us know how many set-ups need to be teen-sized.
How far do you deliver?
We deliver within 25 miles of 85053. For farther distances we may still be able to accommodate you, but there may be an additional delivery fee.
Do I need to clean the linens before I return them?
No. We launder all linens and disinfect all decor after each use.
How much space will I need?
Each tent set-up is approximately 30" x 64" and can be arranged in a variety of ways to make most spaces work.
What payment is required?
Bookings are only confirmed after a $50 refundable security deposit has been received ($100 for parties of 10+). Full payment will be required 2 week prior to delivery.
What is your cancellation policy?
We require a 14 day cancellation notice prior to your scheduled drop-off date. If you cancel for any reason less than 14 days prior, you forfeit your security deposit. Any other payments towards your party will be refunded back to you. If it's less than a 48 hour notice, you may be subject to a larger cancellation fee of up to 50% of your party total.
What time will you deliver and pick-up?
Delivery times vary between 10am and 4pm; and pick-up is between 9am and 2pm. We will arrange your set-up and pick-up times a few days before your party date. We try to accommodate you the best our schedule and route allows.
Do I need to be there when you deliver?
Yes, you will need to sign for the items. Be sure to move furniture and clear the area before we arrive.
Can the children eat in their tents?
Absolutely. We do ask that you be mindful when choosing foods and drinks that do not stain the tents and linens. (We ask that you do not have any of the following in or near your rental items: sticky candy, chocolate, nail polish, or slime)
Do you offer balloons or other add-ons?
Yes! We now offer balloon tent toppers! Under the "Pricing" tab you'll see pictures, descriptions, and pricing of all our add-ons.